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    Privacy Policy

    Last Updated: May 4, 2025

    At QHike, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services. Please read this policy carefully to understand how we handle your data.

    1. Information Collection

    We collect various types of information to provide and improve our services:

    • Personal Information: When you contact us, request a consultation, or sign up for our services, we may collect your name, email address, phone number, company name, and job title.
    • Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and actions taken.
    • Device Information: We collect data about the device you use to access our website, including IP address, browser type, operating system, and device identifiers.
    • Communication Data: When you communicate with us via email, contact forms, or chat, we store the content of those communications.

    2. Use of Information

    We use the collected information for the following purposes:

    • To provide, maintain, and improve our services
    • To process and fulfill your requests, inquiries, and transactions
    • To communicate with you about our services, updates, and promotional offers
    • To personalize your experience and deliver content relevant to your interests
    • To analyze usage patterns and improve our website functionality
    • To detect, prevent, and address technical issues or fraudulent activities
    • To comply with legal obligations

    3. Data Sharing and Disclosure

    We may share your information with:

    • Service Providers: Third-party vendors who provide services on our behalf, such as hosting, data analysis, payment processing, and customer service.
    • Business Partners: Companies with whom we collaborate to offer joint services or promotions.
    • Legal Requirements: When required by law, court order, or governmental regulation.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

    We do not sell your personal information to third parties for marketing purposes.

    4. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to collect and track information about your browsing activities. These technologies help us:

    • Remember your preferences and settings
    • Understand how you interact with our website
    • Analyze and improve our services
    • Provide targeted advertising

    You can control cookies through your browser settings. However, disabling cookies may limit your access to certain features of our website.

    5. User Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information:

    • Access: You can request access to the personal information we hold about you.
    • Correction: You can request that we correct inaccurate or incomplete information.
    • Deletion: You can request that we delete your personal information in certain circumstances.
    • Restriction: You can request that we restrict the processing of your information.
    • Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
    • Objection: You can object to our processing of your information in certain circumstances.

    To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

    6. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    7. Policy Updates

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

    8. Contact Information

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

    QHike
    3550 Rue Jeanne-Mance
    Montréal, QC H2X 3P7
    Email: privacy@qhike.ca
    Phone: (514) 500-8287

    This Privacy Policy constitutes a legally binding agreement between you and QHike. By using our website and services, you acknowledge that you have read and understood this policy.

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